White Paper

 

Confidently Make a Promise to Your Customer and Keep It - Every Time

 

Confidently Make a Promise to Your Customer and Keep It - Every Time

The foundation of exceptional and consistent customer experience begins and ends with perfect order fulfillment. That goal is described by the Supply Chain Council1 as a discrete measurement defined as a percentage of orders delivered to the right place, with the right product, at the right time, in the right condition, in the right package, in the right quantity, with the right documentation, to the right customer, with the correct invoice.

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